EKSEWA – RMCS

CRM

CRM

CRM(Custom relation Management)


Offering state-of-the-art Customer Relationship Management (CRM) solutions designed to help businesses of all sizes manage their customer interactions and data more effectively. Our CRM services aim to streamline your operations, enhance customer satisfaction, and drive business growth by providing a comprehensive view of your customer relationships.

CRM

CRM

CRM

CRM(Custom relation Management)

Offering state-of-the-art Customer Relationship Management (CRM) solutions designed to help businesses of all sizes manage their customer interactions and data more effectively. Our CRM services aim to streamline your operations, enhance customer satisfaction, and drive business growth by providing a comprehensive view of your customer relationships.

Our CRM Solution

Custom CRM Development   

We understand that every business has unique requirements. Our team develops custom CRM solutions tailored to your specific needs, ensuring seamless integration with your existing systems and processes. Whether you need a simple CRM to manage customer contacts or a complex system to track sales, marketing, and customer service activities, we have the expertise to deliver.

CRM Implementation

Implementing a CRM system can be a complex process. Our experts guide you through every step, from selecting the right CRM platform (such as Salesforce, HubSpot, or Microsoft Dynamics) to configuring it according to your business processes. We ensure a smooth transition with minimal disruption to your operations.

CRM Integration

We enhance the functionality of your CRM by integrating it with other business systems and applications, such as ERP, marketing automation tools, and e-commerce platforms. This integration ensures a unified view of your customer data, enabling more informed decision-making and streamlined workflows.

Data Migration and Management

Migrating data to a new CRM system can be daunting. Our team ensures a secure and efficient data migration process, transferring your valuable customer data without loss or corruption. We also offer ongoing data management services to keep your CRM data clean, accurate, and up-to-date.

Sales Automation

Boost your sales team’s productivity with our sales automation solutions. We automate repetitive tasks, such as lead assignment, follow-up reminders, and pipeline management, allowing your sales team to focus on building relationships and closing deals.

Marketing Automation

Our CRM solutions include marketing automation features that help you create targeted campaigns, track customer engagement, and measure campaign effectiveness. By automating marketing tasks, you can deliver personalized messages at the right time, increasing customer engagement and loyalty.

Customer Service and Support

Enhance your customer service with our CRM solutions that include ticketing systems, knowledge bases, and customer support workflows. We help you provide timely and effective support, ensuring high levels of customer satisfaction and retention.

Analytics and Reporting

Gain valuable insights into your business performance with our CRM analytics and reporting tools. We provide customizable dashboards and reports that track key metrics, such as sales performance, customer engagement, and service response times, helping you make data-driven decisions.

Mobile CRM

Stay connected with your customers on the go with our mobile CRM solutions. We ensure that your CRM system is accessible from any device, allowing your team to manage customer relationships anytime, anywhere.

Our CRM Solution

Custom CRM Development   

We understand that every business has unique requirements. Our team develops custom CRM solutions tailored to your specific needs, ensuring seamless integration with your existing systems and processes. Whether you need a simple CRM to manage customer contacts or a complex system to track sales, marketing, and customer service activities, we have the expertise to deliver.

CRM Implementation

Implementing a CRM system can be a complex process. Our experts guide you through every step, from selecting the right CRM platform (such as Salesforce, HubSpot, or Microsoft Dynamics) to configuring it according to your business processes. We ensure a smooth transition with minimal disruption to your operations.

CRM Integration

We enhance the functionality of your CRM by integrating it with other business systems and applications, such as ERP, marketing automation tools, and e-commerce platforms. This integration ensures a unified view of your customer data, enabling more informed decision-making and streamlined workflows.

Data Migration and Management

Migrating data to a new CRM system can be daunting. Our team ensures a secure and efficient data migration process, transferring your valuable customer data without loss or corruption. We also offer ongoing data management services to keep your CRM data clean, accurate, and up-to-date.

Sales Automation

Boost your sales team’s productivity with our sales automation solutions. We automate repetitive tasks, such as lead assignment, follow-up reminders, and pipeline management, allowing your sales team to focus on building relationships and closing deals.

Marketing Automation

Our CRM solutions include marketing automation features that help you create targeted campaigns, track customer engagement, and measure campaign effectiveness. By automating marketing tasks, you can deliver personalized messages at the right time, increasing customer engagement and loyalty.

Customer Service and Support

Enhance your customer service with our CRM solutions that include ticketing systems, knowledge bases, and customer support workflows. We help you provide timely and effective support, ensuring high levels of customer satisfaction and retention.

Analytics and Reporting

Gain valuable insights into your business performance with our CRM analytics and reporting tools. We provide customizable dashboards and reports that track key metrics, such as sales performance, customer engagement, and service response times, helping you make data-driven decisions.

Mobile CRM

Stay connected with your customers on the go with our mobile CRM solutions. We ensure that your CRM system is accessible from any device, allowing your team to manage customer relationships anytime, anywhere.